Frequently Asked Questions
Everything you need to know about shopping with DAVENPORT HOME.
What is the standard delivery timeframe for furniture orders?
For large furniture items, delivery typically takes 2-4 weeks depending on your location. Smaller home decor items are dispatched within 48 hours and usually arrive within 5-7 business days.
Do you offer White Glove Delivery and assembly?
Yes, we offer White Glove Delivery for an additional fee. This service includes bringing the item into your room of choice, professional assembly, and the removal of all packaging materials.
What is your return policy for home textiles and rugs?
We accept returns on unused textiles and rugs within 30 days of delivery. Items must be in their original packaging with all tags attached. Please note that custom-made or final sale items are non-returnable.
How can I track the status of my shipment?
Once your order has shipped, you will receive an email notification containing a tracking number and a link to our carrier's tracking portal. You can also view order updates in your account dashboard.
Are your wood products sustainably sourced?
At DAVENPORT HOME, we are committed to sustainability. Our wood furniture is crafted using FSC-certified timber or reclaimed wood to ensure minimal environmental impact and long-lasting quality.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free financing options through Affirm and Klarna for larger purchases.